Covid-19


**CORONAVIRUS UPDATE**  June 2020

We want you to know that Fareham Creek is open and able to see you and your pets during these challenging times - our team is ready and available for when you need us. 

It has become clear that we will need to live with the threat of coronavirus for some time to come and therefore as a practice we will need to do things differently for a while. We are operating in line with guidelines issued by the government and our professional bodies. Please read and note the following;

  • Clients are unable to enter the practice at present.
  • If you call for an appointment we would ask that you inform us in advance if you or a member of your household is unwell or self isolating.
  • Please wait outside and call us or ring the doorbell to let us know you have arrived for your appointment or for collection of medication.
  • We will come out to you or speak over the phone to gather a history, examine your pet inside with you waiting outside. We will deliver your pet back with a treatment plan
  • Social distancing will be required at all times when communicating with staff and with other clients in the car park
  • We would ask that you disinfect your hands regularly before your visit and during if possible
  • We would encourage you to call in advance if you need to pick up medication/flea and worming product. Our website has a number of quick and easy forms that can be filled out for messages, medication and appointment requests. We are of course happy to take telephone calls but to enable us to free up the phone lines, please consider the following; 
  • Repeat prescriptions can be ordered here 
  • Flea and worming products can be ordered here 
  • Appointment requests can also be made here
  • We are able to vaccinate all pets though there may still be a short wait before we can see you. Please be assured a short wait will not be detrimental to your pet's health.
  • Nurse clinics will unfortunately not be available for the time being e.g. nail trims, anal glands, weight clinics. 
  • We are able to do routine surgeries (spays, neuters, etc) dentals and any other operations as needed.  Please be aware we are still catching up so we would ask you to be patient as we clear the backlog. Urgent cases will always take priority. 
  • Where possible we will try to treat patients remotely via phone or Skype/Zoom/Messenger consultations as we have been doing - cases such as follow up checks, consultations for pets on long term medication, skin, mild lameness, lumps, mild eye conditions etc. This method has proven to be useful for a number of cases including where clients are unable to visit us. However, many illnesses require a physical examination by a vet and therefore remote consulting will not always be appropriate. 
  • Payments are now able to be taken with a portable handheld card machine as well as over the phone as needed.

Please stay safe and well.

The Team at Fareham Creek Vets

Location

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Office Hours

Our Regular Schedule

Primary Office

Monday:

8:30 am-6:00 pm

Tuesday:

8:30 am-6:00 pm

Wednesday:

8:30 am-6:00 pm

Thursday:

8:30 am-6:00 pm

Friday:

8:30 am-6:00 pm

Saturday:

8:30 am-12:00 pm

Sunday:

Closed